Returns
We make every effort to accurately describe and photograph each piece we sell. However, you have 10 days to inspect your piece. If you wish to return it, contact us and let us know. We will refund just the purchase price once we receive the item back. Shipping is not refunded. If we receive a different item back or the item, damaged, or an item after 10 days have past, you will not receive a refund.
To ensure you get what you want from us, please ask any and all questions before you purchase. We are also pleased to provide more photos if you want them. This includes high resolution close ups of any part of the piece, foot profiles, glaze close-ups, enamels, etc. Use this form to make those requests.
If you are a dealer, please don’t buy a piece and then try to return it if your customer is not interested (on approval purchases).
Use this form to initiate a return.
You have 10 days to inspect your new item from Only Clay. If you wish to return the item within that time period, first let us know HERE to get a return authorization. Please do this.
When you return an item, we will refund the purchase price. Because of the high cost of shipping, we cannot refund the shipping costs you initially paid. $0 restocking fee.